Delivery
Free shipping within the UK.
All A4 prints are packed in cellophane with card support and then placed in card backed envelope.
All Giclee prints (for UK and international) and standard A3 prints (International) are posted in a sturdy recycled cardboard tube.
Multiple items can be boxed with bubble wrap.
So far shipped successfully to 28 countries around the world and all 50 states in the US.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Returns & exchanges
I gladly accept returns, exchanges and cancellations
- Contact me within: 14 days of delivery
- Dispatch items back within: 30 days of delivery
- Request a cancellation within: 24 hours of purchase
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact us if you have any problems with your order.
Privacy policy
Jakeart1 values your custom and your privacy
This Privacy Policy describes how and why Jakeart1 collects, uses, and shares information when you purchase an item or contact us regarding our services
Personal Information Collected
This includes your name, delivery and email address and payment method
For custom orders, this also may include specific details and photos.
How We Use Your Information
The information you give use will be used for:
- Processing your order
- Fulfil your order
- Providing customer support
- Product guarantees and settling disputes
Keeping Your Data
All information is kept securely and in line with UK laws.
Information relating to purchases is generally kept for 7 years.
Quotes and general enquires will be removed from our records after 6 months.
Sharing Information
Jakeart1 use third party platforms including Facebook, Etsy and PayPal which have their own Privacy practices that we do not own or control. You can access each of these services Privacy documents through their own websites.
Your information is never sold or shared by us to outside services or companies
Your Rights
You may have the right to access and receive a copy of the personal information we hold about you or request the deletion of your personal information.
Unless there are exceptional circumstances (i.e where we are required to store data for legal reasons) we will generally delete your personal information upon request.
If you live in the EU and wish to raise a concern about our use of your information you have the right to do so with your local data protection authority.
Contact Us
If you have any questions or concerns please contact us
Jakeart1
Christchurch
Dorset
BH21 2JY
UK
jakeart1@virginmedia.com
Changes to Our Privacy Policy
This policy will be under regular review any updates published